Health checks and smoke tests
Verify the platform after deployment with application, database, cache, queue, storage, and product-level checks.
Migration and deployment failures
Recover when a release fails migrations, health checks, or worker startup.
Queue and worker troubleshooting
Diagnose stuck Horizon jobs, excessive retries, report timeouts, and worker memory problems.
Storage and permission errors
Fix upload, export, and generated-file failures caused by missing or unwritable application storage.
PostgreSQL performance and disk growth
Investigate high database CPU, large indexes, long transactions, and disk pressure methodically.
Mobile sync incidents
Respond to slow or failed field synchronisation without deleting unsynced data.