1. Home
  2. Docs
  3. Operations & troubleshooting
  4. Storage and permission errors
Operations & troubleshooting

Storage and permission errors

Fix upload, export, and generated-file failures caused by missing or unwritable application storage.

Developer v2026.10 Updated 4 Nov 2026

Typical symptom

Jobs may fail with an error that the application cannot create a directory under storage/app/... or cannot write a generated report.

Diagnose

Check that the persistent storage volume is mounted to the path expected by the container, the directory exists, the application user can write to it, and the filesystem is not full or read-only.

Do not patch only the symptom

Creating one missing folder manually may fix one job but fail after the next container replacement. Correct the image, mount, ownership, or deployment definition so the path is consistently writable.

Was this page helpful?

Still stuck?

Open a ticket and reference this page — we will pick it up from there.

Open a ticket